As the interim solution is now our alternative long-term credit solution when required outside of the reissue/exchange process, please submit these requests to your dedicated Agency Support inbox for the team to review.  Please ensure you provide original ticket numbers and value as well as new ticket numbers and value.  
 
 
 
 
 
First Name (agent)*
 
 
Surname (agent)*
 
 
 
Email (agent)*
 
 
Business Phone
 
 
 
Tour Code or Travelcard
 
 
Ticket Currency*
 
 
 
 
 
 
Original Ticket(s) (Up to 6)
 
 
 
 
Original Ticket 1 Number*
 
 
Original Ticket 1 Value ($)*
 
 
 
Original Ticket 2 Number
 
 
Original Ticket 2 Value ($)
 
 
 
Original Ticket 3 Number
 
 
Original Ticket 3 Value ($)
 
 
 
Original Ticket 4 Number
 
 
Original Ticket 4 Value ($)
 
 
 
Original Ticket 5 Number
 
 
Original Ticket 5 Value ($)
 
 
 
Original Ticket 6 Number
 
 
Original Ticket 6 Value ($)
 
 
 
 
 
 
New Ticket(s) (Up to 6)
 
 
 
New Ticket 1 Number*
 
 
New Ticket 1 Value ($)*
 
 
 
New Ticket 2 Number
 
 
New Ticket 2 Value ($)
 
 
 
New Ticket 3 Number
 
 
New Ticket 3 Value ($)
 
 
 
New Ticket 4 Number
 
 
New Ticket 4 Value ($)
 
 
 
New Ticket 5 Number
 
 
New Ticket 5 Value ($)
 
 
 
New Ticket 6 Number
 
 
New Ticket 6 Value ($)
 
 
 
 
 
 
 
 
Any additional comments
 
 
 
 
 
I (the Travel Agent) consent my clients have authorised other passengers (if applicable) to travel on this existing credit.*
 
 
 
R.S.V.P.
 
YES
NO
 
 
 
 
 
Please refer to our FAQs for more information.   

** Note this is for travel agents based in New Zealand & Australia. Other regions should contact their local office.